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Terms and Conditions

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Effective Date: 02/07/2025

Welcome to OptiVox. These Terms and Conditions outline the rules and regulations for using our website, products, and services. By accessing or using OptiVox, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

  • "Company" refers to OptiVox, its owners, affiliates, and subsidiaries.
  • "User", "You", or "Your" refers to any person or entity using our services.
  • "Services" include the AI-powered sales solutions, website, and any other offerings provided by OptiVox.

2. Use of Services

By using OptiVox’s services, you agree to:

  • Use our services only for lawful purposes and in accordance with these Terms.
  • Not attempt to disrupt, damage, or interfere with the security or performance of our services.
  • Provide accurate and complete information when registering for an account or interacting with our platform.
  • Not use our AI-powered services for fraudulent, deceptive, or illegal sales practices.

OptiVox reserves the right to suspend or terminate accounts that violate these terms.

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3. Account Registration & Security

To access certain features, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Any activity that occurs under your account.
  • Immediately notifying us of any unauthorized use of your account.

OptiVox is not liable for any loss or damage resulting from unauthorized account use.

4. Payments & Subscriptions

If you purchase any paid services, you agree to:

  • Provide valid and accurate payment information.
  • Authorize OptiVox to charge your selected payment method.
  • Comply with any subscription terms, including renewal and cancellation policies.

Refunds are subject to our Refund Policy, which will be available on our website.

5. Intellectual Property

All content, including but not limited to software, AI models, text, graphics, logos, and trademarks, is the property of OptiVox and is protected by intellectual property laws. You may not:

  • Copy, distribute, modify, or create derivative works based on our content.
  • Reverse-engineer, decompile, or attempt to extract source code from our software.

6. Data Privacy & Compliance

OptiVox values your privacy. By using our services, you acknowledge that your personal data will be processed as described in our Privacy Policy. We adhere to applicable data protection regulations, including GDPR and other relevant laws.

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7. Service Availability & Modifications

We strive to keep OptiVox operational at all times, but we do not guarantee:

  • That the services will be uninterrupted or error-free.
  • That bugs or issues will be resolved immediately.

We reserve the right to modify, update, or discontinue any part of our services at our discretion.

8. Limitation of Liability

OptiVox is not liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our services.
  • Loss of data, revenue, or profits due to service interruptions or technical issues.
  • Any user’s misuse of our AI-powered sales tools.

Our liability is limited to the amount paid for the services within the last 12 months.

9. Termination

We may terminate or suspend access to our services if:

  • You violate these Terms and Conditions.
  • You engage in fraudulent or abusive activities.
  • Required by law or regulatory authorities.

Upon termination, your access to our services will be revoked, and any remaining obligations will be enforced.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of London, UK. In case of any disputes:

  • Parties will first attempt to resolve matters amicably.
  • If unresolved, disputes will be subject to arbitration or legal proceedings in the relevant jurisdiction.

11. Changes to These Terms

OptiVox reserves the right to update these Terms periodically. Changes will be posted on this page with an updated Effective Date. Your continued use of our services after changes are posted means you accept the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at info@optivox.ai