Privacy Policy

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Effective Date: 01-01-2025

At OptiVox, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, products, and services. By using OptiVox, you agree to the terms of this policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a) Personal Information

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing and payment details (if applicable)

b) Usage Data & Analytics

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Interaction with our platform and features

c) Communication Data

• Customer support inquiries
• Responses to surveys or feedback forms
• Marketing preferences

2. How We Use Your Information

OptiVox uses the collected data for the following purposes:

• Providing and improving our services – Ensuring smooth operation of our AI-powered sales solutions.
• Personalization – Customizing your experience based on your usage.
• Communication – Sending important updates, promotions, and responding to inquiries.
• Security & Compliance – Detecting fraud, ensuring data security, and complying with legal obligations.
• Marketing & Analytics – Measuring the effectiveness of campaigns and improving our offerings.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information in the following circumstances:

• With service providers and partners – To facilitate payments, analytics, and customer support.
• Legal compliance – If required by law, court order, or governmental authority.
• Business transfers – In the event of a merger, acquisition, or asset sale.

4. Data Storage & Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no internet-based service is completely secure, and we encourage users to take precautions to protect their personal data.

5. Cookies & Tracking Technologies

OptiVox uses cookies and similar tracking technologies to enhance user experience. These may include:

• Essential cookies – Necessary for website functionality.
• Analytics cookies – Help us understand website traffic and improve services.
• Marketing cookies – Used to personalize ads and promotions.

You can manage your cookie preferences in your browser settings.6. Your Rights & ChoicesYou have the right to:

• Access, update, or delete your personal information – Contact us to make changes.
• Opt-out of marketing communications – Unsubscribe from emails anytime.
• Request data portability – Obtain a copy of your data in a structured format.
• Withdraw consent – Stop using our services and request data deletion.

To exercise your rights, contact us at info@optivox.ai.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to read their policies before sharing personal data.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@optivox.ai