Ofcom Compliance

Ensuring Responsible Telemarketing & Communications

OptiVox adheres to Ofcom regulations governing telecommunications and outbound sales in the UK. We are dedicated to ensuring that all AI-powered sales and customer interactions follow the highest standards of fairness, transparency, and compliance.

How We Maintain Ofcom Compliance

Do Not Call List Adherence‍

Our AI Outbound Agent respects TPS (Telephone Preference Service) and ensures calls are not made to restricted numbers.

Clear & Transparent Communication‍

All AI interactions provide accurate information to customers and do not mislead or pressure them into decisions.

Call Recording & Monitoring‍

To ensure compliance, all calls are recorded and available for review, adhering to UK data protection laws.

Time Restrictions for Calls‍

Outbound calls are only made during Ofcom-approved hours and never in an intrusive manner.

Immediate Opt-Out Mechanisms‍

Customers can opt out of calls instantly, ensuring full control over their interactions.

For inquiries regarding our Ofcom compliance policies, please contact us at info@optivox.ai

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